FAQ

FAQ

 

 

1. How long does shipping take?

 

Shipping time is typically 7–15 business days, depending on your location and product availability.

 

2. Do you ship internationally?

 

Yes, we ship worldwide to most countries.

 

3. How can I track my order?

 

Once your order is shipped, you will receive a tracking number by email.

 

4. Can I cancel or change my order?

 

Orders can only be modified or canceled shortly after purchase and before shipment.

 

5. What if my item arrives damaged or incorrect?

 

Please contact us within 48 hours of delivery with photos of the product and packaging.

 

6. Do you accept returns?

 

Yes, returns are accepted within 30 days if the item is unused and in original condition.

 

7. How long do refunds take?

 

Refunds are processed within 5–10 business days after approval.

 

8. What payment methods do you accept?

 

We accept secure online payments via major credit and debit cards.

 

9. Is my payment secure?

 

Yes, all payments are processed through encrypted and secure payment systems.

 

10. How can I contact support?

 

You can contact us via email or the contact page. We respond within 24–48 hours.