FAQ

Frequently Asked Questions

 

 Where do you ship?

We ship worldwide, with free shipping to most countries.

 What are the delivery times?

Average delivery time is 7 to 15 business days, depending on your location.

Some items may arrive earlier or slightly later.

 What payment methods do you accept?

We currently accept 100% secure payments via Paypal only.

You can pay using your Paypal account, or by credit/debit card through Paypal, even without an account.

 Can I change the currency?

Yes! Prices are shown in USD by default. You can change the currency at the top right corner of the website.

 Can I return an item?

Yes. You can return an item within 14 days of receiving it.

Please contact us through our contact form to start the return process.

 How can I contact you?

Via our Contact page, or directly by email: contact@massimu.com